Do I have to pay utilities or operating costs?

You do not need to pay any additional utilities,  or operating costs. We aim to keep your bill simple and predictable, and those costs are all taken care of!

What are the hours I will have access to my space?

Members have 24/7 access to their space.

Do I have to be on site when my shipment arrives?

No. We serve as an ally to your business so we can take care of any incoming or outgoing shipments you might have. Our warehouse team is forklift certified and can assist with larger/heavier skids. We can also sign for packages if you wish.

Do you have a forklift on site?

Yes! We have a forklift and a trained operator on-site. It is available to book, and we can assist with loading and unloading. For safety reasons, only TradeSpace employees and members with a valid forklift certification are permitted to operate the forklift.

Can I put a space on hold?

We cannot guarantee a certain space so if you have a space you would like to secure, please get in touch!

What are the options if I require a different amount of space?

The flexibility of month to month billing allows you to scale up or scale down accordingly. Let our sales team know and they will be able to accommodate any changes needed to your space.

Should I bring a lock for my cage?

Yes, whatever you choose to be most functional for you and your team.

Do I need to pay extra for each additional team member on my larger team?

Yes. Details such as this can be discussed during your initial tour. We want to customize your TradeSpace experience and ensure you are getting the most out of your membership.

How do you handle security within the space?

We take building security very seriously. We only allow our members and trusted employees into the space via our App based access. We also have security cameras throughout the facility, and of course, you are able to secure your own dedicated space with a lock of your choice.

Can I use the other locations?

As a member of TradeSpace, you get access to all our locations, so if you are ever in the South/North, you can camp out in our common areas, and enjoy the same services like bean-to-cup coffee, printing, wifi and other amenities!

Are there any prohibited items or activities inside the warehouse?

Yes. For safety and compliance reasons, the following are not permitted inside the shared warehouse:

  • Hazardous materials (flammable, explosive, or toxic substances)
  • Welding
  • Excessive Noise or Disruptive Activities
  • Gyms, Fitness Training & High-Impact Activities
  • Daycares & Childcare Services
Is indoor vehicle storage available?

Since we are a shared warehouse space, indoor vehicle storage is not available. However, we provide outdoor vehicle storage options in selected TradeSpace locations.

Do the warehouses have loading docks and drive-in doors?

Yes, but availability varies by location:

  • 4121 23B Street NE – Both loading docks and drive-in doors
  • 4030 8th Street SE – Drive-in doors only
  • 2360 Portland Street SE – Loading docks only

These features make it easy for businesses to load and unload shipments efficiently. Let us know if you have specific access needs!

Is TradeSpace order fulfillment suitable for my business?

If you are ready to focus on business growth and hand off the picking and packing, TradeSpace fulfillment might be the right fit for you. We explore your business needs and determine if we are the best fit for you in our intro call. Please contact us if you are interested.

What are the payment options?

EFT, credit card, and direct debit.

Do you offer long-term storage solutions for businesses?

Yes, we do! Our co-warehouse is home to over 150 businesses and we would be happy to help your business find a permanent solution.

Which kinds of products are eligible for shipping?

We work with many industries and can ship almost any item! As long as they are not on our restricted list.

The following items are NOT eligible for delivery through TradeSpace’s program, no exceptions: Any explosive such as dynamite, fireworks, signal flares, ammunition or detonators. Any gases such as butane, fire extinguishers, lighters or compressed gas. Any flammable liquid such as solvents, perfumes, aftershaves, paint, ethanol, methanol or acetone. Any toxic substance such as drugs, dyes, infectious diseases, herbicides, pesticides or bodily fluids. Any radioactive material. Corrosive items such as acids, battery acid, paint remover, rust remover, oven cleaners, disinfectants or soda lime. No flammable solids such as lithium batteries, magnesium, matches, sodium, fuel tablets, fire starters, calcium or nitrocellulose products.

Do you require minimum shipping volumes?

No, we do not. Our goal is to help you save time and money whether you’re shipping low or high volumes of goods.

Is my business the right fit for TradeSpace order fulfillment?

TradeSpace specializes in order fulfillment for small businesses. We serve as an ally to your business. If you have any questions about your products and how we can help you please contact us!

What types of items do you ship?

We accept Visa, Mastercard, and Amex. We also accept electronic fund transfers and cheques.

Do you offer long-term storage solutions for businesses?

Yes, we do! Our co-warehouse is home to over 50 businesses and we would be happy to help your business find a permanent solution.

What types of items do you ship?

We work with many industries and can ship almost any item! As long as they are not on our restricted list. Click here to see restrictions.

Do you require minimum shipping volumes?

No, we do not. Our goal is to help you save time and money whether you’re shipping low or high volumes of goods.

How to get started?

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